Frequently Asked Questions
I'm not getting notifications?
Some device manufacturers add very aggressive power saving
features. This can in some cases interfere with the native
Android alarm manager features.
For Tasks v2.15.0+ and Android 6.0+ users:
-
Open Tasks
Settings
I'm having
trouble with reminders?
Allow Tasks to run in the background.
For Tasks < v2.15.0 users:
-
Huawei devices: Android Settings
Battery
(power saving mode)
App Launch
Untick Tasks
Tick all 3
options (Auto launch, Secondary launch, Run in background).
-
Huawei devices with EMUI 4.1: Android
Settings
apps
battery
Tick "keep
running after screen off"
-
Asus devices: Settings
Battery
boot manager
downloaded
apps
activate the
"Tasks" app.
-
OnePlus devices:
https://dontkillmyapp.com/oneplus
-
Xiaomi devices: Battery Settings
Power
App battery
Saver select
the "Tasks" app and choose No restrictions (for Background
settings), then Allow option for Background location.
-
Xiaomi devices: Android Settings
Apps
Permissions
Autostart.
-
Xiaomi devices: Android Settings
Apps
Manage apps
Tasks
Other
permissions: enable "Show on lock screen" and "Display pop
up windows while running in the background".
-
Lenovo devices: Android Settings
Application
select
"Tasks" app
uncheck
Restrict to launch.
-
Honor devices: Android Settings
Advanced
Settings
Battery
Manager
Protected
Apps there
you have to slide the Switch to active "Tasks" app. Its grey
(deactivated) by default.
-
Honor device with Magic UI 2.0.1: Settings
Battery
App launch
and then
manually manage "Tasks" app.
-
Vivo devices: Settings
More
Settings
Permission
Management
Autostart
Enable the
slider for "Tasks" app.
-
Vivo devices:
https://www.vivo.com/en/support
-
Samsung devices: Android Settings
Battery
settings
Unmonitored
apps Add
"Tasks" app to the whitelist.
-
Samsung devices: Android Settings
Battery
settings
Detail
Select
"Tasks" app and "Don't optimize".
-
Samsung devices: Android Settings
Device Care
tap the
battery icon
press the 3
dots at the top right of the screen
tap Settings
tap on
Sleeping Apps
long-press
the Tasks icon to remove it from the list
-
LG devices: Android Settings
Battery
Remove Tasks
from Background restrictions and allow Tasks on Power saving
exclusions.
Restart your
device.
-
Other devices:
https://dontkillmyapp.com
How do I add a recurring task?
- Create a new task or edit an existing one.
- Add a date and time (next occurrence e.g. 5pm).
- Enable the reminder.
- Set a repeat e.g. daily.
- Save.
NOTE: By default you will need to complete a task to increment
the date and time to the next occurrence. To change this
behaviour check out the "Auto Increment" setting. Recurring
tasks will be reset at midnight ready to be completed again.
If you would like to see a history of your recurring tasks
enable the history setting.
How do I backup/restore my data?
If you are a Premium user the simplest way to migrate your data
is to
login
to your account on your new device.
Tasks has a built in backup/restore function available in Tasks
settings. This is useful when moving to a new phone. When you
tap backup Tasks creates a tasks_backup.json file in your
/Download directory.
- Tap backup.
-
Email the backup file to yourself or save to your Google
drive.
-
Open the email on your new device and download the
tasks_backup.json file or download from your Google drive.
- Open Tasks and tap restore.
NOTE: Restore requires you to have supported Tasks with either a
one-time donation or a Premium subscription. This way you can
create as many backups as you wish and only pay when you need to
restore. Sorry, but developers have bills too.
Unable to write backup file
You see the temporary error message when trying to create a
backup from Tasks Settings.
-
Delete all tasks_backup.json files from /Download directory
-
Open Android Settings
Apps
Tasks
Permissions
Storage
Disable.
-
Open Tasks
Settings
Allow
storage permissions when asked
Backup (save
in the default location /Download).
How do I undo a delete?
When you delete a task/list a temporary popup will be displayed
at the bottom of your screen with an undo action. This has an
undo action.
NOTE: Deleted tasks will be moved into your Deleted Items list
accessible from the main menu. To move a task from your Deleted
Items list simply long press and click "Move task".
How do I delete a list / sub list / filtered list?
Open the menu and select "Delete Sub List". Note that if there
is only one sub list the main parent list will also be deleted
automatically. When deleting a filtered list the tasks will not
be deleted and so remain in their original lists.
How do I disable swipe to delete?
If you find swipe to delete is not necessary for your needs it
can be disabled in the apps settings.
“If you can dream it, you can do it.” — Walt Disney